Site support and maintenance
Correction of errors, refinement, maintenance, monitoring 24/7 and development of web projects.
What tasks does technical support of the site solve?
Benefits of working with Artefix support
We carry out work on the basis of a concluded contract that protects you from poor quality performance and delays. We give guarantees for all work.
Fast posting of materials and response to your application. We will place any files, documents, correct technical errors on the site.
We will complete the tasks on your content management system. It is also possible to support your site that does not have a management platform.
We not only solve problems on your site, but also advise how you can improve your site, make it better and more convenient for both you and users.
Technical support rates:
24 900 ₸ / month
Didn't find a suitable offer?
Leave your phone, we will call you back and select an individual tariff for you under your budget.
Support for sites on various platforms
Order a website usability audit
12 590 tenge 8 890 tenge
This is a separate service from site support and maintenance. This audit will help you to establish the quality of the technical setup of the site and evaluate the qualifications of your specialists.
What can happen to your site without professional support?
The site is not updated, regular optimization is not carried out:
There is no round-the-clock monitoring of the availability and performance of the site:
Take advantage of our help!
Scheme of work
We set the task
Frequently asked Questions
No. We also do one-time upgrades.
During business hours, we respond to tasks within 1-3 hours. We begin the implementation of urgent tasks immediately, immediately after they are set.
All our programmers have more than 5 years of experience and constantly improve their professional skills by attending industry events or courses.
We work exclusively under the contract and promptly provide financial statements. The customer can act as an individual or a legal entity.
Technical support differs in the number of hours, response time to the application, and some additional features. Each package includes standard items that allow you to ensure the stable operation of your site. Also, the choice of a service package depends on the type of your web resource: a landing page, a small multi-pager and an online store require different maintenance times. They have completely different errors, including the level of complexity. If you cannot decide which package you need, please contact us, we will help you make the right choice.
No, alterations on the site are not considered technical support and maintenance of the site. If you are interested in improvements to the site, you can learn more about them by calling us - we will answer all your questions.
Yes. To provide technical support, we need all access to your site - to the administrative panel, FTP, access to the domain and hosting. This is required to fix bugs, check functionality and perform other actions necessary during technical support. All data that you provide to us remains only with us, and is not transferred in any way to anyone else.