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Support, maintenance and maintenance of the website in Kazakhstan

Digital agency Artefix

Site support and maintenance

Correction of errors, refinement, maintenance, monitoring 24/7 and development of web projects. 

We work with any content management systems (CMS)
We guarantee the availability of your sites
Professionals with 5+ years of experience

What tasks does technical support of the site solve?

Updating information on the site

Our specialists promptly place information on websites, edit texts, optimize images and videos for placement on the website.

Support, development and improvement of functionality

Your site should develop, and we will help it: we will make changes to existing modules, create new ones, modernize services, optimize work, and repair what is broken.

Ensuring uninterrupted operation

We pay special attention to the smooth operation of the site and its availability on the Internet 24/7.

Diagnostics, treatment of viruses and vulnerabilities

Every day there are new viruses that interfere with the stable operation of sites, and often completely block it. We find, remove viruses and prevent them from reappearing.

Benefits of working with Artefix support

Contract work

We carry out work on the basis of a concluded contract that protects you from poor quality performance and delays. We give guarantees for all work.

Response to the application within 1 hour

Fast posting of materials and response to your application. We will place any files, documents, correct technical errors on the site.

We work with any systems

We will complete the tasks on your content management system. It is also possible to support your site that does not have a management platform.

We help in the development of the site

We not only solve problems on your site, but also advise how you can improve your site, make it better and more convenient for both you and users.

Technical support rates:

Starting

14 900 ₸ / month
3 hours

Base

24 900 ₸ / month

5 o'clock

Optimal

59 900 ₸ / month
10 hours

Didn't find a suitable offer?

Leave your phone, we will call you back and select an individual tariff for you under your budget.

Support for sites on various platforms

Order a website usability audit

Audit cost 12 590 tenge 8 890 tenge

This is a separate service from site support and maintenance. This audit will help you to establish the quality of the technical setup of the site and evaluate the qualifications of your specialists.

Let's check the site for the most common mistakes. We will give recommendations for improving usability. Suitable for small websites and landing pages.
Site improvements according to the report are not included in the price. You make them yourself or you can order from us for an additional fee.
Features we evaluate:

What can happen to your site without professional support?

The site is not updated, regular optimization is not carried out:

There is no round-the-clock monitoring of the availability and performance of the site:

Are you working with another company or team? You are not satisfied with the result? We will gladly help you!

Take advantage of our help!

About company

My name is Natalia, I am the leader Digital agency "ArteFix". Our agency provides comprehensive services for creating websites, as well as support, marketing and information development of completed projects.

home a task, which we set ourselves - to achieve an effective representation of the company, products and / or services of our customer on the Internet. The main goal, which our work contributes to, is to increase the efficiency of the client's business through Internet technologies.

We provide the client with our experience in conquering the Internet market, leaving him with the final choice of strategy, and for himself the right to recommend the most effective steps to achieve the goal.

Natalia Beskrovnaya

Scheme of work

Report
problem

We set the task
to work

Solution
tasks

Testing
tasks

Report
work

Frequently asked Questions

No. We also do one-time upgrades.

During business hours, we respond to tasks within 1-3 hours. We begin the implementation of urgent tasks immediately, immediately after they are set.

All our programmers have more than 5 years of experience and constantly improve their professional skills by attending industry events or courses.

We work exclusively under the contract and promptly provide financial statements. The customer can act as an individual or a legal entity.

Technical support differs in the number of hours, response time to the application, and some additional features. Each package includes standard items that allow you to ensure the stable operation of your site. Also, the choice of a service package depends on the type of your web resource: a landing page, a small multi-pager and an online store require different maintenance times. They have completely different errors, including the level of complexity. If you cannot decide which package you need, please contact us, we will help you make the right choice.

No, alterations on the site are not considered technical support and maintenance of the site. If you are interested in improvements to the site, you can learn more about them by calling us - we will answer all your questions.

Yes. To provide technical support, we need all access to your site - to the administrative panel, FTP, access to the domain and hosting. This is required to fix bugs, check functionality and perform other actions necessary during technical support. All data that you provide to us remains only with us, and is not transferred in any way to anyone else.

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Discuss the project

Leave your phone, we will call you back and discuss your project.

Starting tariff

  • daily monitoring of site availability;
  • daily check of the site for viruses;
  • control of payment for domain and hosting rent;
  • error control on websites;
  • storage of all information (login, password, contract number) on hosting and domain name;
  • communication with the hosting company on emerging issues.

Base rate

  • daily monitoring of site availability;
  • daily check of the site for viruses;
  • control of payment for domain and hosting rent;
  • error control on websites;
  • storage of all information (login, password, contract number) on hosting and domain name;
  • communication with the hosting company on emerging issues.
  • placement on the website of information materials provided by the Client;
  • adding / deleting sections on the site;
  • editing the layout of pages on the site;
  • finalization of site design elements for significant dates;
  • correcting visual errors on the site.

Optimal tariff

  • daily monitoring of site availability;
  • daily check of the site for viruses;
  • control of payment for domain and hosting rent;
  • error control on websites;
  • storage of all information (login, password, contract number) on hosting and domain name;
  • communication with the hosting company on emerging issues.
  • placement on the website of information materials provided by the Client;
  • adding / deleting sections on the site;
  • editing the layout of pages on the site;
  • finalization of site design elements for significant dates;
  • correcting visual errors on the site.
  • change of structure, navigation;
  • development of web forms of communications;
  • technical improvement of functionality;
  • adaptive layout (mobile version);
  • development of banners, sliders.

To get the consultation

Leave a request and we will call you back as soon as possible

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